Privacy Policy

Last updated: September 6, 2025

TzenHouse ("us", "we", or "our") operates the website (the "Site" or "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: name, email address, phone number, date of birth.

  • Address Information: billing and shipping address (only when you make a purchase).

  • Payment Information: processed securely by third-party payment providers. We do not store your card or e-wallet details.

  • Log Data: your IP address, browser type, browser version, pages visited, time/date of visit, and time spent on pages.

  • Cookies & Tracking Data: to improve site performance and enhance user experience.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Contact you regarding your account, purchases, or inquiries.

  • Send updates, promotions, and special offers (including birthday-related perks).

  • Improve and personalize our website and services.

  • Detect and prevent fraud or technical issues.

3. Disclosure of Information

We will not sell or rent your personal information. However, we may share information with:

  • Payment processors for secure transactions.

  • Shipping partners for order delivery.

  • Service providers who help us operate the Site.

  • Legal authorities when required to comply with the law.

4. Data Security

We take reasonable measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may request to:

  • Access or update your personal information.

  • Delete your account or request removal of your data (unless needed for legal or transactional purposes).

  • Opt out of promotional emails anytime via the unsubscribe link.

6. Cookies

Our Site uses cookies to collect information and improve your experience. You may disable cookies in your browser, but some features may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
tzenhouse@gmail.com